500+ Tài liệu Tiếng Anh ngành khách sạn

Có tổng cộng 361 kết quả tìm việc phù hợp

Accounting and Finance for the International Hospitality Industry

A collection of readings to elucidate recent developments in accounting and finance related to the hospitality industry.

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[SOP] Intercontinental Group - General - Prepare salad dressing

Why is this task important for you and our guests?

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Hospitality Magazine April 2015

Established in 1967, Hospitality magazine is the longest standing and most comprehensive business-to-business title in Australia’s foodservice industry.

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[SOP] Intercontinental Group - Coffee Shop - How to take a food order

That the food order is taken in a timely manner by friendly smiling staff and that the promotions or special of the day / restaurant are explained clearly and friendly.

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[SOP] Intercontinental Group - Business Center - Check hotels email

If I receive an email via the Hotel mailbox, I expect to have the message delivered immediately. My main priority is that the message is treated confidentially and actioned swiftly by the person most suited to answer my query.

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[SOP] Intercontinental Group - General - Prepare stocks

Why is this task important for you and our guests?

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[SOP] Intercontinental Group - General - Clean and prepare fish

Why is this task important for you and our guests?

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[SOP] Intercontinental Group - Business Center - Outgoing and incoming fax

I am expecting professional service from professional people in the Business Center. I want to have my documents handled as I would in my own office.

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Growing a Restaurant Profit Margin: How You Can Control Your Costs

Learn to control costs through smarter scheduling, inventory tracking and less food waste, better suppliers, and menu design.

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[SOP] Intercontinental Group - General - Set up of kitchen trolleys

That kitchen trolleys are set up properly and clean with a pleasant view for the guests.

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[SOP] Intercontinental Group - Chinese Restaurant - How to serve a Chinese tea

That Chinese tea is served in a proper way, fast and hot with complete condiments by friendly, smiling staff efficiently.

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[SOP] Intercontinental Group - Chinese Restaurant - How to prepare a side station

That side stations are organised and clean & tidy and a pleasant view form the guest.

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[SOP] Intercontinental Group - General - Cut poultry

Why is this task important for you and our guests?

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[SOP] Intercontinental Group - Housekeeping Floor - How to clean the shower room

I expect my Bathroom to be cleaned daily as this should be a hygienic place in which I shower.

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[SOP] Intercontinental Group - Chinese Restaurant - How to set up the pantry section

That food is served fast & efficient from the kitchen with all required condiments and dishes.

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[SOP] Intercontinental Group - Business Center - Contracted services

It may happen that I need other Business Services which can not be delivered by the Hotel. I think it is great if the Hotel can offer contracted Business Services.

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The Key To Successful Restaurant Marketing

Why are your customers making return visits to your restaurant? Believe it or not, it isn’t necessarily your food.

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[SOP] Intercontinental Group - Business Center - Typing

If I request typing services, I expect the task to be professionally executed in accordance with international business standards, the same as it is done in my own office.

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[SOP] Intercontinental Group - Housekeeping Floor - How to clean a vanity top, handwash basin and tumblers

I expect my Bathroom to be clean as this is a hygienic place in which I use regularly. I appreciate special amenities such as scented soaps, fluffy towels and flowers which make me feel luxurious. I expect my toothbrush tumbler to be cleaned daily.

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[SOP] Intercontinental Group - Business Center - Rent of equipment

Sometimes I need a LCD projector or a Fax machine. This Equipment needs to be in good condition, clean and functioning. I expect assistance in set up by people who know what they are doing.

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[SOP] Intercontinental Group - Housekeeping Floor - How to clean kettles and ice buckets

I expect the kettle to be clean, as I prepare my coffee and tea in this equipment. I expect Ice Buckets to retain their “new” look.

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Find Your Most Valuable Customer: Building Your Restaurant Marketing Plan

How new and repeat customers can impact your marketing plan and help you increase overall sales at your restaurant today.

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How to Use Restaurant Menu Design to Increase Your Sales

Four ways to make a great first impression on your customers, and bring in more sales, with an attractive menu design.

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[SOP] Intercontinental Group - Housekeeping Floor - DNS guest room

I put DND on my room because I want privacy. I do not expect interruptions, however well intentioned they may be.

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[SOP] Intercontinental Group - General - Thaw frozen food

Why is this task important for you and our guests?

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