500+ Tài liệu Tiếng Anh ngành khách sạn

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Garlic and Sapphires : The secret life of a restaurant critic in disguise

Garlic and Sapphires is a wildly entertaining chronicle of Reichl's New York Times years.

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HOTEL REVENUE MANAGEMENT - from Theory to Practice

The book is suitable for undergraduate and graduate students in tourism, hospitality, hotel management, services studies programmes, and researchers interested in revenue/yield management.

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Hotel Management and Operations

This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry.

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[SOP] Intercontinental Group - Housekeeping Floor - Entering a guest room

It is important that employees follow a standard when entering my room. During my stay, that room belongs to me and I expect a certain amount of privacy. I expect employees to announce themselves.

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Hospitality Marketing Management

Covers the major principles of marketing with a practical, applications oriented approach.

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Managing quality of life in tourism and hospitality

Each chapter contains an example of best practice or a case study and concludes with a summary of lessons learned.

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Introduction to Management in the Hospitality Industry

This book has the most thorough coverage of the hospitality industry, covering foodservice, lodging, and travel and tourism, hospitality careers, and hospitality management.

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Big Data and Innovation in Tourism, Travel, and Hospitality: Managerial Approaches, Techniques, and Applications

This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism.

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Human Resources Management in the Hospitality Industry

This book approaches hospitality human resource (HR) management as a decision-making practice that affects the performance, quality, and legal compliance of the hospitality business as a whole.

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A taste of Russia : a cookbook of Russian hospitality

Redesigned with a fresh, modern presentation, the 30th anniversary edition of this classic cookbook layers superbly reseached recipes with informative essays on the dishes' rich historical and cultural contexts.

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Managing Tourism and Hospitality Services, Theory and International Applications

The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality.

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Be My Guest. English for the Hotel Industry. Teacher's Book

Be My Guest meets the needs of the following personnel: receptionist, porter, bar person, chambermaid/ room attendant, housekeeper, concierge/commissionaire, management trainee, waiter/waitress.

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Food, Cuisine, and Cultural Competency for Culinary, Hospitality, and Nutrition Professionals

Food, Cuisine, and Cultural Competency for Culinary, Hospitality, and Nutrition Professionals comprehensively covers unique food traditions as they apply to health.

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Be My Guest. English for the Hotel Industry. Student's Book

Be My Guest is a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.

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Check In. A Course for Hotel Reception Staff

The book is designed to help learners to improve their command of English for use within hotels where the guests are tourists from various countries who use English as a means of communication.

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Management science in hospitality and tourism: theory, practice, and applications

"Management Science in Hospitality and Tourism is a timely and unique book focusing on management science applications in tourism and hospitality settings.

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Entrepreneurship & Small Business Management in the Hospitality Industry, Volume 15 (Hospitality, Leisure and Tourism)

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector.

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The Routledge Handbook of Tourism and Hospitality Education

Tourism is much more than an economic sector, it is also a social, cultural, political, and environmental force that drives societal change.

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Strategic Management for Hospitality and Tourism

Strategic Management in the International Hospitality Industry: content and process, is a vital text for all those studying cutting edge theories and views on strategic management.

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At the Chef's Table: Culinary Creativity in Elite Restaurants

This book is about the creative work of chefs at top restaurants in New York and San Francisco.

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Managing Facilities: Caterer & Hotelkeeper Hospitality Pocket Books (Hospitality Managers' Pocket Books)

The only UK book to reflect modern facilities management practices in hospitality.

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Restaurant Service Basics, Second Edition

This Second Edition features end-of-chapter projects that incorporate real-life situations, as well as enhanced coverage of point-of-service and other technology use in restaurants.

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Tourism: The Business of Hospitality and Travel

The engaging writing style and hundreds of updated industry examples make Tourism: The Business of Hospitality and Travel, 6/e, the perfect textbook for students taking their first hospitality or tourism class.

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Bar Style: Hotels and Members' Clubs

Bar Style is a great source of information and inspiration for your own projects.

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High Season: English for the Hotel and Tourist Industry (Student's Book)

A language study section concentrates on the language structures that occur frequently in the context of hotel work.

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[SOP] Intercontinental Group - Concierge - Airport pick up service

I expect a professional Hotel Airport Representative whom I can easily locate and who will help me with my luggage and show me to my hotel limousine in a speedy and polite manner.

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English for Restaurant Workers

English for Restaurant Workers Second Edition is designed for trainee waiters and waitresses, and for trainers in the restaurant and catering industry.

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