1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.

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That the correct bill is presented without any mistakes in a clean folder and timely manner by a friendly and smiling staff.

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Marketing in Tourism, Events and Food 2nd edition takes the reader through a logical examination of key marketing debates, theories and approaches and encourages them to explore their own thoughts, ideas and opinions.

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That side stations are organised and clean & tidy and a pleasant view form the guest.

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Everyday English for Hospitality Professionals helps future workers in the hotel and restaurant fields develop the English vocabulary needed to interact with customers and colleagues.

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Being informed of closing of the restaurant, possibly with last orders. Not imposing customers and that service and respect are taken in consideration.

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Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 4th Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation

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That the restaurant is open on time, ready to receive the guests by friendly staff in clean and neat uniforms.

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This book provides a greater understanding of the current debates associated with Islamic tourism and halal hospitality in the context of businesses, communities, destinations, and the wider socio-political context.

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That dressings and sauces are served in clean and efficient manner by friendly and knowledgeable staff with a smile.

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Creating memories and joyous experiences for consumers is a key dimension affecting the profitability and growth of a hospitality firm.

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That tables are set in a clean and neat manner, with complete sets of eating utensils and table condiments in a timely manner.

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This cutting edge and comprehensive book—with contributions from the star faculty of Cornell University's School of Hotel Administration—offers the latest thinking on the best practices and strategies for hospitality management.

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I expect all my requests to be handled efficiently, accurately and courteously by knowledgeable staff who can assist me with my needs. I expect issues raised in the morning to be completed by the time I return to my room in the evening...

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Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time.

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I expect my check-in to be quick, friendly and efficient by knowledgeable staff who can assist me with my needs and ensure my individual room requests are honored...

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This new book focuses on the important concern of sustainability in tourism and hospitality industry.

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I expect the hotel to provide a secure a safe environment for my person and my belongings with respect for my privacy. If I misplace something while I am a guest of the hotel’s I expect it to be returned.

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Provides a clear overview of the underlying theories of communication to help develop skills and contribute to effective marketing. Uses detailed and extensive international case studies, to illustrate the theories and show good practice.

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I expect the hotel to provide a secure a safe environment for myself and my belongings with respect for my privacy.

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The opening chapter explains the recent growth of industry PR, and travel & tourism news coverage which today focuses on the considerable economic benefits of the industry.

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I expect the hotel to provide 24 hours security for me and my belongings with respect for my privacy. I also expect a range of services and facilities to be open which suit my personal requirements.

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Fold…crease…smile! Add joy and memorability to any bathroom with an artfully-folded roll of toilet paper.

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Why is this task important for you and our guests?

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Addressing an emerging course in hospitality management, this one-of-a-kind book outlines the basic elements of the revenue management process and the keys to effective revenue management planning.

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This book brings together multi-disciplinary research and practical evidence about the role and exploitation of big data in driving and supporting innovation in tourism.

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Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector.

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Why is this task important for you and our guests?

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