1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

Each chapter contains an example of best practice or a case study and concludes with a summary of lessons learned.

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The key to the success of a company is their ability to co-ordinate the key supply chain i.e their key suppliers and suppliers of suppliers.

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That the tables are set in a consistent manner with clean table cloth and complete settings to be ready for the guest to be seated and to start their meal.

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Includes more than 4000 entries, with over 1000 of them new to this edition Profiles 100 outstanding personalities connected with travel, tourism and hospitality Describes 300 international and national organisations, with data from over 200 countries

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That the food is transported to the restaurant as soon as the chef has finished the preparation and is served hot and efficient by friendly staff with a smile.

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Foundations of Menu Planning guides readers through the menu planning process in the same order in which a professional menu planner conducts the process.

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That when dishes require hands to be used when eaten, automatically a finger bowl will be served by friendly staff.

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Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.

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That upon seating at the table a clean hot or cold hand towel is served within 5 minutes, on a towel tray by friendly and efficient staff.

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Real-world advice for quick retention of the most importantbusiness concepts and skills of hospitality finance.

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That Hua Tiao wine is served following the Chinese customs, efficiently by friendly, knowledgeable staff with a smile.

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This textbook gives in depth and comprehensive coverage of key marketing principles applied to tourism and hospitality.

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That Mao Tai wine is served following the Chinese customs, efficiently by friendly, knowledgeable staff with a smile.

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Accounting and Financial Analysis in the Hospitality Industry

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Here is an insightful look into the great changes in the hospitality and tourism industry in China in recent years.

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That the numbers of covers are set correctly on the tables according to the number of guest expected in the party.

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The book is written in an accessible and engaging style and structured logically with useful features throughout to aid students’ learning and understanding. It is a key resource for all future hospitality managers.

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That the private dining room has an upper market service then the main dining room, the staff is experienced, discreet and knowledgeable. Mostly the dishes will be served on an individual basis to the guest by friendly staff with a smile.

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This comprehensive, accessible and engaging text is essential reading for all those seeking to study cruise operations management whether for academic or vocational reasons.

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I am expecting professional service from professional people in the Business Center. I want to have my documents handled as I would in my own office.

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The topic of safety and security in the tourism industry is of vital importance globally.

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If I receive an email via the Hotel mailbox, I expect to have the message delivered immediately. My main priority is that the message is treated confidentially and actioned swiftly by the person most suited to answer my query.

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This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

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...They need to know what to say when dealing with sensitive situations such as dealing with customers’ complaints.

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If I request typing services, I expect the task to be professionally executed in accordance with international business standards, the same as it is done in my own office.

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If I ask for copies to be produced, I expect them to be of good quality and logically sequenced and checked. I expect to have my original returned in good condition and I expect employees to be competent in handling the photo copy machine.

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Nội dung tài liệu trình bày các mẫu thiết kế khách sạn đẹp, các khách sạn nổi tiếng trên thế giới. Tham khảo tài liệu để nắm bắt nội dung chi tiết.

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I expect every hotel to have a private area for me to log into the Internet because I am not always traveling with my Computer. I don’t expect exorbitant charges.

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Sometimes I need a LCD projector or a Fax machine. This Equipment needs to be in good condition, clean and functioning. I expect assistance in set up by people who know what they are doing.

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It may happen that I need other Business Services which can not be delivered by the Hotel. I think it is great if the Hotel can offer contracted Business Services.

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