1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

Written by a highly regarded, well-known figure in the field. Features a clear and accessible writing style. Contains new sections on the use of technology in the front office.

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A language study section concentrates on the language structures that occur frequently in the context of hotel work.

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How did Accor, Cendant, Choice Hotels International, Marriott, and Hilton become the largest hotel chains in the world—and what strategies will they use to continue their growth?

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Targeted analytics to address the unique opportunities in hospitality and gaming.

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New Hotels includes more than 40 recent case studies of truly world class hotels showcasing the most innovative and creative projects ever designed.

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This new second edition of 'Managing People' provides a practical approach to applying up-to-the-minute management techniques, and is a vital source of information for professionals in the hotel and catering industry responsible for personnel and training

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Hotel/Restaurant Management will give you a great start toward a rewarding and challenging career as a hotel or restaurant manager.

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This title emphasises on the efficacy of economic principles at both the micro and macro levels in the hotel industry.

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This title offers practical communication skills for hotel and catering employees.

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Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.

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Bar Style is a great source of information and inspiration for your own projects.

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Talk About Travel is an intermediate level course designed for both travelers and workers in the tourism industry. Each of the 20 units deal with important topics such as airlines, hotels, restaurant, and sightseeing.

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This cutting edge and comprehensive book—with contributions from the star faculty of Cornell University's School of Hotel Administration—offers the latest thinking on the best practices and strategies for hospitality management.

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Hyatt Hotels Corporation, headquartered in Chicago, is a leading global hospitality company with a proud heritage of making guests feel more than welcome.

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The book is suitable for undergraduate and graduate students in tourism, hospitality, hotel management, services studies programmes, and researchers interested in revenue/yield management.

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Principles of Hotel Management

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Take control of revenue management in the new hotel economy.

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For those on courses in hotel management, this book provides coverage of the hotel's front office and all of the support positions that make it work.

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The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization.

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This Fourth Edition helps readers develop the wide-ranging knowledge and analytical skills they need to succeed in today’s burgeoning and dynamic hotel industry.

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Tổng quan về coffe

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Front Office Operation

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To pass the examination you need a thorough understanding in all areas covered by the syllabus.

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Understand both the key concepts and modern developments within the global food and beverage service industry with this new edition of the internationally respected text.

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Nội dung tài liệu trình bày các mẫu thiết kế khách sạn đẹp, các khách sạn nổi tiếng trên thế giới. Tham khảo tài liệu để nắm bắt nội dung chi tiết.

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Nội dung tài liệu cung cấp cho các bạn những câu hội thoại bằng tiếng Anh với các chủ đề khác nhau thuộc chuyên ngành Nhà hàng - Khách sạn.

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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I expect ruined linen to be disposed. I do not appreciate receiving linen which has holes or is stained. I pay a good room rate and expect quality linen.

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I expect hotels to maintain the quality and color of their linen. I don’t appreciate receiving napkins, table clothes, bed linen which have holes or which are obviously old.

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