1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

Creating memories and joyous experiences for consumers is a key dimension affecting the profitability and growth of a hospitality firm.

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I shouldn’t have to see back of house areas, but on occasions when doors are left open, I expect the back of house to be as clean as front of house areas.

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Why is this task important for you and our guests?

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Eat safe gluten-free and allergy-free meals in your home and at restaurants around the corner or anywhere across the globe.

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Are you planning a trip to Philadelphia and looking for a guide that will give you everything you need to get the most out of this wonderful city?

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Are you planning a trip to the Spanish region of Galicia and looking for the ultimate guide to give you all the information you need?

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The Rose Pistola Cookbook features 140 of this beloved restaurant's best dishes, which combine Old-World Italian spirit and innovative California cuisine.

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I expect that hotel staff can recommend suitable shopping centers to me and refer me to local specialty shops in accordance with my requests.

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I expect that the hotel can provide umbrellas for me during rainy days, notably umbrellas which are not damaged and are well maintained.

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I expect my requests for additional beds or baby cots to be handled quickly and professionally.

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Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.

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I expect the guest room corridor to be as clean as my room. This is the first impression when approaching my guest room.

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A complete, practical guide to managing restaurant business financesOne of the keys to a successful restaurant business is strong financial management.

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EVERYTHING YOU NEED TO ACHIEVE EXCELLENCE IN THE HOTEL INDUSTRY

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I want the guest room corridor as clean as my room. This is the first impression when approaching my guest room.

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The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack.

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I expect that the hotel can provide me medicine when I need it.

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Why is this task important for you and our guests?

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It is important that the mattress is turned regularly, as this has to do with my comfort and health. Mattresses which become too soft if not routinely turned, are bad for backs.

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This- the exercises, sample dialogues, and role play activities in Hotel and Resort English are geared to meet the specific language needs of the staff in the situations they would likely encounter.

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This new book focuses on the important concern of sustainability in tourism and hospitality industry.

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Just toss this guide in your bag and flip through it whenever you're craving an Italian trattoria, grass-fed steak, gourmet vegetarian dinner, organic burrito or juicy burger free of hormones and antibiotics. Carnivore? Locavore? Vegan?

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It is important that I can see that towels are always folded the same way. This gives me confidence that towels are checked for cleanliness each day. It also assists with my routines – especially early in the morning.

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Strategic Management for Tourism, Hospitality and Events is the must-have text for students approaching this subject for the first time.

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All of this information will help restaurant owners make the decisions necessary to build a thriving business.

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I expect to have all lights in my room working. I want to read or work and find it disturbing to have to call Housekeeping to change bulbs late at night.

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An easy-to-read, comprehensive, commonsense look at restaurant service from the guest's point of view.

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Mastering Restaurant Service

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I like to wear polished shoes – I think they make a statement about a person. Usually I travel with minimal shoes – often only 2 pairs, so they need regular cleaning treatment. This is a service which is an added extra to 5 star hotels and I appreciate it

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I expect all furniture to be clean as I am sitting on chairs, working at the desk and hanging my clothes in the wardrobe. I don’t expect to see dust in my room. I expect brass and metal surfaces to be polished leaving no fingerprints...

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