In the recent years, the hotel industry has been higher and higher developed
in Vietnam. People working in the hotel industry are required to be efficient in
English so that they can communicate confidently with a great number of foreign
visitors to Vietnam every year. They need to know what to say when dealing with
sensitive situations such as dealing with customers’ complaints. However, it is
questioned whether their ability to communicate efficiently in English can meet
the demand of the hotel industry as well as foreign visitors or not. The lack of the
competence of using English appropriately to convey their goodwill in dealing
with customers’ complaints may lead to the misunderstanding between the serving
staff and the customers. To make the matter worse, this may cause a not very nice
image of Vietnamese servants in the eyes of foreign visitors.
BEST HOTELS AND RESTAURANTS IN BELIZE by Lan Sluder concentrates entirely on the two things most travelers find critically important: lodging and food. It rates and reviews the best hotels and restaurants in Belize.
Here from the celebrated California restaurant Big Sur Bakery is a stunningly photographed cookbook showcasing seasonal ingredients, local vintners, fishermen, and farmers—and the food that makes the Big Sur Bakery unique.