[SOP] Intercontinental Group - Assistant Manager - Commencing the shift

Chuyên mục sách: Quản lý điều hành

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect all my requests to be handled efficiently, accurately and courteously by knowledgeable staff who can assist me with my needs. I expect issues raised in the morning to be completed by the time I return to my room in the evening...

20-11-2018
248
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. Guest can experience our efficiently and accurately service.
2. We must maximize guest satisfaction.
3. Avoid guest complaints.
4. Demonstrate my professionalism.

215397

Thành viên

1135

Sách miễn phí

152

Sách trả phí

42

Sách bán offline