Hospitality Security: Managing Security in Today’s Hotel, Lodging, Entertainment, and Tourism Environment provides experience-based, proven methods for preventing and resolving the challenges faced by today’s hospitality practitioner.
'' Written for those tasked with building a security department from the ground up, this book explains how to setup the department, how to determine and write policy, and how to keep even the most experienced professionals out of trouble and on top of their game. It provides information on criminal and civil law, risk management, budgeting and finance, labor relations, criminology, personnel management, training and education, written policy, safety, and health and other government standards. Case studies and best practices justify the reason for maintaining effective policies, purchasing new equipment, and managing a productive staff '' - Provided by publisher.
Consumer Behaviour in the International Restaurant Sector looks at the factors that influence our culinary tastes and dining behaviour, illustrating how they can translate into successful business in industry.
Serving food in museums, aquariums, zoos, and other cultural institutions has become an important profit-making venture for many of these organizations, but one that they are not always well equipped to handle.