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Everyday English for Hospitality Professionals

Everyday English for Hospitality Professionals helps future workers in the hotel and restaurant fields develop the English vocabulary needed to interact with customers and colleagues.

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Marketing in Food, Hospitality, Tourism, and Food

Marketing in Tourism, Events and Food 2nd edition takes the reader through a logical examination of key marketing debates, theories and approaches and encourages them to explore their own thoughts, ideas and opinions.

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The Study of Food, Tourism, Hospitality and Events

This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.

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Marketing for hospitality and tourism

The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.

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Best Practices in Hospitality and Tourism Marketing and Management

This volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit.

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Selling to Restaurants

Selling to Restaurants.

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Breakfast at O'Rourke's: New Cuisine from a Classic American Diner

The book is lavishly illustrated with over fifty photographs from food photographer Tom Hopkins, and includes many vegetarian options. This is a must-have cookbook for diner aficionados and food lovers everywhere.

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Restaurant and Food Service Equipment

This is an excellent reference for anyone interested in the following fields: Food Sanitation, Facilities Management, and Kitchen Layout and Design.

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Recipes from Historic California: A Restaurant Guide and Cookbook

California's cuisine comes alive as the Bauers discover the state's most historic restaurants.

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Restaurant Chains in China: The Dilemma of Standardisation versus Authenticity

This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones.

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English for Restaurant Workers

English for Restaurant Workers Second Edition is designed for trainee waiters and waitresses, and for trainers in the restaurant and catering industry.

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Environmental Management for Hotels: A Student's Handbook

The reader is guided in how to make decisions which allow hotels to obtain optimum benefits for the environment whilst not threatening their own financial viability.

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Highly Recommended 2. Workbook (Intermediate): English for the Hotel and Catering Industry

This is a practical course for younger trainees in the hospitality and catering industry.

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Highly Recommended 2. Teacher's Book (Intermediate): English for the Hotel and Catering Industry

Recommended 2 provides straightforward, professional language for dealing with customers and colleagues in a variety of work-related situations, such as:taking reservations and checking in.

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The Business of Hotels

The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980.

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How to Buy and Run a Small Hotel

How to Buy and Run a Small Hotel

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Opportunities in Hotel and Motel Management Careers

Opportunities in Hotel and Motel Management Careers.

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Hotel Motel Operations: An Overview

This concise text gives travel and tourism students a look at the organizational and operational aspects of lodgings.

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Test Your Hotel and Catering English: Intermediate

Test Your Hotel and Catering English: Intermediate

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Energy Footprints of the Bio-refinery, Hotel, and Building Sectors

This book deals with the energy footprints of biorefineries and the hotel and buildings sector.

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Be My Guest. English for the Hotel Industry. Student's Book

Be My Guest is a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.

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Perfect Phrases In Spanish For The Hotel and Restaurant Industries

Speak with your Spanish-speaking employees--no prior knowledge of Spanish needed!

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Be My Guest. English for the Hotel Industry. Teacher's Book

Be My Guest meets the needs of the following personnel: receptionist, porter, bar person, chambermaid/ room attendant, housekeeper, concierge/commissionaire, management trainee, waiter/waitress.

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Human Resource Management in the Hotel Industry: Strategy, Innovation and Performance (Routledge Studies in Employment Relations)

This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.

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Managing Negative Word-of-Mouth on Social Media Platforms: The Effect of Hotel Management Responses on Observers’ Purchase Intention

Ines Nee makes important key contributions to service recovery research by analyzing the effect of management response content towards negative online customer reviews on the observer’s purchase intention.

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Hotels and Resorts: An investor’s guide

This book provides invaluable guidance to international investors, developers, asset managers and students in related subject areas.

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Hotel Convention Sales, Services and Operations

Pat Romero has put together a wonderful book with all of the basics of convention management. It is the perfect, grass roots tool for anyone entering or considering entering the hospitality or meeting planning industry.

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How to Buy and Run Your Own Hotel

This is a thoroughly 'hands-on' guide to opening a hotel, by an author who has been there, seen it and done it - and turned their own pipe dream into reality.

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