Since the last edition of this book was published, there have been many important developments in the industry. This third edition has been updated to include:
- New content on: health, safety and security, sustainability, environmental impacts of cruise operations, changing and emerging markets, professionalism and talent management, innovation and digital technologies
- A new chapter on 'Leadership in the cruise industry'
- New international case studies throughout to provide a real-world insight into the industry
- Additional online resources, including PowerPoint slides for instructors and student quizzes to test knowledge