[SOP] Intercontinental Group - Business Center - Contracted services

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

It may happen that I need other Business Services which can not be delivered by the Hotel. I think it is great if the Hotel can offer contracted Business Services.

22-11-2018
151
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. I understand the guest expectation.
2. Many of our guests are Business people and have high expectations.
3. We are able to show our professionalism.
4. We are able to increase our GSTS score.

201997

Thành viên

1135

Sách miễn phí

151

Sách trả phí

42

Sách bán offline