[SOP] Intercontinental Group - Business Center - Printing

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I have a presentation to deliver. I expect staff to be able to access my removable drive (“thumb” or USB) or floppy disk or transfer it from my lap top, to print out the document. I expect this service to be available at all times.

Miễn phí
Tag : SOP
Why is this task important for you and our guests?  
1. The guests want to have a good quality service.
2. They want access to a printing machine any time they need to.
3. I feel confident in delivering the service to our guests, because I know what to do.
4. We are able to increase the GSTS score by delivering service professional.


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