[SOP] Intercontinental Group - Concierge - Airport pick up service

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect a professional Hotel Airport Representative whom I can easily locate and who will help me with my luggage and show me to my hotel limousine in a speedy and polite manner.

22-11-2018
2442
Miễn phí
Tag : SOP
Why is this task important for you and our guests?  
Answers:
1. Saves me time.
2. Since I am the first hotel employee met by our guest, I will leave the first very important impression.
3. I want to demonstrate our professionalism.
4. I am able to offer service that starts at the very beginning with the guest’s arrival and reflects the hotel standards.

336272

Thành viên

1143

Sách miễn phí

155

Sách trả phí

42

Sách bán offline