[SOP] Intercontinental Group - Concierge - Holding goods for pick up

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect my items to be held for pick-up and kept securely and handled with care.

22-11-2018
135
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. We must provide accurate items pick-up service to our guests.
2. Safety is one of the most important issues to our guests.
3. Increase guest satisfaction.
4. Demonstrate my professionalism.  

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