[SOP] Intercontinental Group - Concierge - Limousine booking

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect that the hotel can provide a high standard of limousine service to me. The limousine should be clean and in good condition, the driver should be properly groomed and have reasonable English speaking skills...

22-11-2018
184
Miễn phí
Tag : SOP
Why is this task important for you and our guests?  
Answers:
1. We must provide a prompt and accurate limousine service to our guests.
2. Safety and security is the most important issues, we must provide a safe limousine service to our guests.
3. Increase guest satisfaction.
4. Demonstrate my professionalism.

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983

Sách miễn phí

131

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42

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