[SOP] Intercontinental Group - Concierge - Umbrella on loan

Chuyên mục sách: Front Office

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect that the hotel can provide umbrellas for me during rainy days, notably umbrellas which are not damaged and are well maintained.

22-11-2018
134
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. We must be able to provide sufficient umbrellas to our guests during rainy days.
2. To be able to increase guest satisfaction.
3. Demonstrate my professionalism.

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965

Sách miễn phí

129

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42

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