[SOP] Intercontinental Group - Checking guest corridors

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect the guest room corridor to be as clean as my room. This is the first impression when approaching my guest room.

23-11-2018
1477
Miễn phí
Tag : SOP
Why is this task important for you and our guests?  
Answers:
1. We can increase our GSTS score.
2. I can show my professionalism.
3. I want to make our guests feel comfortable.
4. I want to show, that we take care of our guests not only in the guest room, but as well as when walking on the corridor.  

339901

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1143

Sách miễn phí

155

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42

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