[SOP] Intercontinental Group - Chinese Restaurant - How to clear plates, cutlery and glassware

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That the soiled plates, cutleries and glasses are cleared in a timely and efficient manner, without too much noise and disturbance by friendly and smiling staff.

21-11-2018
203
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guests satisfaction.
2. To ensure the guests’ table is cleared fast for the next course to be served.
3. To ensure there is space on the table should the guest want to continue their conversation and have a small break in between courses.

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