[SOP] Intercontinental Group - Chinese Restaurant - How to serve a Chinese tea

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That Chinese tea is served in a proper way, fast and hot with complete condiments by friendly, smiling staff efficiently.

21-11-2018
127
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guests satisfaction.
2. To ensure teas are served in a consistent way.
3. To ensure the tea is hot.
4. To ensure the GSTS “Other Dining Experiences” is decreasing monthly.

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