[SOP] Intercontinental Group - Chinese Restaurant - How to serve "Hua Tiao wine"

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That Hua Tiao wine is served following the Chinese customs, efficiently by friendly, knowledgeable staff with a smile.

21-11-2018
178
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guest satisfaction.
2. To ensure the guest receives the wine on time.
3. To ensure the service staff is knowledgeable and confident serving Hua Tiao wine.
4. To ensure the proper customs of serving this wine is followed.  

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