[SOP] Intercontinental Group - Coffee Shop - How to present a bill

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That the correct bill is presented without any mistakes in a clean folder and timely manner by a friendly and smiling staff.

20-11-2018
381
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guests satisfaction.
2. To ensure the bill presented is the correct one.
3. To ensure the bill folder is clean.
4. To ensure the bill presented in a timely manner.
5. To ensure the guest is thanked for coming to the restaurant.

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