[SOP] Intercontinental Group - Coffee Shop - How to serve a tea

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That tea is served in a proper way, fast and hot with complete condiments by friendly, smiling staff efficient.

20-11-2018
262
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guests satisfaction.
2. To ensure teas are served in a consistent way.
3. To ensure the tea is hot.
4. To ensure the GSTS “Other Dining Experiences” is decreasing monthly.

215943

Thành viên

1136

Sách miễn phí

152

Sách trả phí

42

Sách bán offline