[SOP] Intercontinental Group - Coffee Shop - How to wipe the table after clearing

Chuyên mục sách: F&B

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

That the table is wiped clean after the plates, glasses, cutleries and unwanted equipment have been cleared to ensure the food leftovers and crumbs are taken away so the guest can not damage or dirty his/her cloths.

20-11-2018
192
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. To maximize guests satisfaction.
2. To ensure the guests’ table is cleared fast for the next course to be served.
3. To ensure there is space on the table should the guest want to continue their conversation and have a small break in between courses.

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