[SOP] Intercontinental Group - Housekeeping Floor - How to clean a mini-bar

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect my Mini Bar to be clean as this is a hygienic place in which I select beverages and snacks. I expect mini bar items to be within their use by date.

23-11-2018
336
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. I understand the importance of the cleanliness of the Mini bar.
2. When the Mini bar is clean, I am able to satisfy our guests and increase the GSTS score.
3. I can show my professionalism.
4. Guests feel comfortable with a clean Mini bar.

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