[SOP] Intercontinental Group - Housekeeping Floor - How to clean a mirror

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect all mirrors in my room to be clean and spotless. I feel that dirty mirrors reflect poor housekeeping standards.

23-11-2018
149
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. I understand the importance of the cleanliness of the mirror.
2. When the mirror is clean, I am able to satisfy our guests and increase the GSTS score.
3. I can show my professionalism.
4. Guests feel comfortable with a clean mirror, it’s something they will inspect every day.

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