[SOP] Intercontinental Group - Housekeeping Floor - How to clean kettles and ice buckets

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect the kettle to be clean, as I prepare my coffee and tea in this equipment. I expect Ice Buckets to retain their “new” look.

23-11-2018
90
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. Increases GSTS.
2. Our guests want to prepare tasteful hot beverages with the kettle. This is only possible if the kettle is clean.
3. Our guests want to enjoy chilled beverages from clean impressive looking ice buckets.
4. I can increase the GSTS score.
5. I can show my professionalism.

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