[SOP] Intercontinental Group - Housekeeping Floor - How to clean guest shoes

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I like to wear polished shoes – I think they make a statement about a person. Usually I travel with minimal shoes – often only 2 pairs, so they need regular cleaning treatment. This is a service which is an added extra to 5 star hotels and I appreciate it

23-11-2018
1130
Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
Answers:
1. I am able to increase the GSTS score.
2. I can show my professionalism.
3. I can offer more services than only making up the room.
4. Cleaned and polished shoes are important for our guests.  

337788

Thành viên

1143

Sách miễn phí

155

Sách trả phí

42

Sách bán offline