[SOP] Intercontinental Group - Housekeeping Floor - How to prepare a room attendant's trolley

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

I expect my room to be clean, functional and comfortable. I expect amenity supplies to be replenished daily. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.

Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
1. Make your job more efficient and less time consuming.
2. You won’t have to keep returning to the store to replace missing items.
3. Guest supplies and textiles will be fully replaced to standard without any delays.
4. Trolley will look professional and portray the correct image to the guest.  


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