[SOP] Intercontinental Group - Housekeeping Floor - Remove room service tray & trolley

Chuyên mục sách: Housekeeping

Loại sách: Tài liệu miễn phí

Loại hình: Tài liệu

Người chia sẻ: Thich Tam Pham

It is important that the room service tray or trolley is removed from my room and the corridor shortly after I have finished my meal. I don’t expect trays or trolleys to be left in my room or lying in the corridor in front of my room...

Miễn phí
Tag : SOP
Why is this task important for you and our guests?    
1. We can increase our GSTS score.
2. I can show my professionalism.
3. I want to make our guests feel comfortable.
4. I want to show, that we take care of our guests in the guest room as well as when walking on the corridor.


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