1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

Everyday English for Hospitality Professionals helps future workers in the hotel and restaurant fields develop the English vocabulary needed to interact with customers and colleagues.

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Marketing in Tourism, Events and Food 2nd edition takes the reader through a logical examination of key marketing debates, theories and approaches and encourages them to explore their own thoughts, ideas and opinions.

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This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice.

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The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.

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This volume analyses the positive effects that tourism generates on resident’s quality of life, and how this influences tourists’ quality of life as they enjoy an enriching experience in the destination they visit.

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Selling to Restaurants.

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The book is lavishly illustrated with over fifty photographs from food photographer Tom Hopkins, and includes many vegetarian options. This is a must-have cookbook for diner aficionados and food lovers everywhere.

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This is an excellent reference for anyone interested in the following fields: Food Sanitation, Facilities Management, and Kitchen Layout and Design.

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California's cuisine comes alive as the Bauers discover the state's most historic restaurants.

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This book explores the paradox of the hospitality industry: customers demand not only personal and innovative tourism products and services, but also cost-effective ones.

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Sophisticated Home Cooking From the Celebrated Santa Fe Restaurant

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English for Restaurant Workers Second Edition is designed for trainee waiters and waitresses, and for trainers in the restaurant and catering industry.

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The reader is guided in how to make decisions which allow hotels to obtain optimum benefits for the environment whilst not threatening their own financial viability.

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This is a practical course for younger trainees in the hospitality and catering industry.

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Recommended 2 provides straightforward, professional language for dealing with customers and colleagues in a variety of work-related situations, such as:taking reservations and checking in.

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The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980.

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How to Buy and Run a Small Hotel

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Opportunities in Hotel and Motel Management Careers.

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This concise text gives travel and tourism students a look at the organizational and operational aspects of lodgings.

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Test Your Hotel and Catering English: Intermediate

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This book deals with the energy footprints of biorefineries and the hotel and buildings sector.

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Be My Guest is a language course for pre and in-service students of English in the hotel industry at the elementary to lower intermediate level.

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Speak with your Spanish-speaking employees--no prior knowledge of Spanish needed!

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Here is a book showing real experience of real people.

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Be My Guest meets the needs of the following personnel: receptionist, porter, bar person, chambermaid/ room attendant, housekeeper, concierge/commissionaire, management trainee, waiter/waitress.

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This volume examines the nature and assesses the impact of HRM within a highly under-researched division of the service sector, namely the UK hotel industry.

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Ines Nee makes important key contributions to service recovery research by analyzing the effect of management response content towards negative online customer reviews on the observer’s purchase intention.

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This book provides invaluable guidance to international investors, developers, asset managers and students in related subject areas.

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Pat Romero has put together a wonderful book with all of the basics of convention management. It is the perfect, grass roots tool for anyone entering or considering entering the hospitality or meeting planning industry.

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This is a thoroughly 'hands-on' guide to opening a hotel, by an author who has been there, seen it and done it - and turned their own pipe dream into reality.

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