SOP - Trang 2

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[SOP] Intercontinental Group - Housekeeping Floor - How to clean a mini-bar

I expect my Mini Bar to be clean as this is a hygienic place in which I select beverages and snacks. I expect mini bar items to be within their use by date.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean a mirror

I expect all mirrors in my room to be clean and spotless. I feel that dirty mirrors reflect poor housekeeping standards.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean a bath tub

I expect my Bathroom to be clean as this should be a hygienic place in which I take bathe. I appreciate special amenities which I might not have at home to make my bath special such as scented oils and soaps and extra fluffy towels.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean the shower room

I expect my Bathroom to be cleaned daily as this should be a hygienic place in which I shower.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean a toilet

I expect the toilet to be cleaned every day. I expect sufficient supplies of toilet paper.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean a vanity top, handwash basin and tumblers

I expect my Bathroom to be clean as this is a hygienic place in which I use regularly. I appreciate special amenities such as scented soaps, fluffy towels and flowers which make me feel luxurious. I expect my toothbrush tumbler to be cleaned daily.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean a guest bathroom

I expect my Bathroom to be cleaned as this is a hygienic place in which I take bath and shower. I appreciate the special amenities like scented soaps and extra fluffy towels which I don’t usually get at home.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to prepare a room attendant's trolley

I expect my room to be clean, functional and comfortable. I expect amenity supplies to be replenished daily. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to make up a bed

I expect my bed changed daily and made up properly. I enjoy a comfortable bed and a good night’s sleep after a hard working day.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean kettles and ice buckets

I expect the kettle to be clean, as I prepare my coffee and tea in this equipment. I expect Ice Buckets to retain their “new” look.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to clean the air-conditioning grill

I expect this part of the room to be clean as I have to inhale out-coming air.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - Using the vaccum to clean a guest room

I want carpet to be clean and soft when I walk on it with bare feet. Along the corridor, I expect working material properly positioned, so I can walk easily to my room.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - How to check a guest room

I expect my room to be clean and to find things in a logical place. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.

Miễn phí

[SOP] Intercontinental Group - Housekeeping Floor - DNS guest room

I put DND on my room because I want privacy. I do not expect interruptions, however well intentioned they may be.

Miễn phí

[SOP] Intercontinental Group - General - Prepare garnishes

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Prepare green salads

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Prepare salad dressing

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Clean and prepare fish

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Cut poultry

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Trim meats

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Peel, cut and mix food

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Thaw frozen food

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Prepare stocks

Why is this task important for you and our guests?

Miễn phí

[SOP] Intercontinental Group - General - Set up of kitchen trolleys

That kitchen trolleys are set up properly and clean with a pleasant view for the guests.

Miễn phí

[SOP] Intercontinental Group - General - Kitchen log books

Why is this task important for you and our guests?

Miễn phí

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148

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42

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