1000+ Tài Liệu chuyên ngành nhà hàng - khách sạn

That Mao Tai wine is served following the Chinese customs, efficiently by friendly, knowledgeable staff with a smile.

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That Hua Tiao wine is served following the Chinese customs, efficiently by friendly, knowledgeable staff with a smile.

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That upon seating at the table a clean hot or cold hand towel is served within 5 minutes, on a towel tray by friendly and efficient staff.

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That when dishes require hands to be used when eaten, automatically a finger bowl will be served by friendly staff.

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That the food is transported to the restaurant as soon as the chef has finished the preparation and is served hot and efficient by friendly staff with a smile.

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That the tables are set in a consistent manner with clean table cloth and complete settings to be ready for the guest to be seated and to start their meal.

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That the tables are set in a consistent manner with clean table cloth and complete settings to be ready for the guest to be seated and to start their meal.

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That food is served fast & efficient from the kitchen with all required condiments and dishes.

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Being informed of closing of the restaurant, possibly with last orders. Not imposing customers and that service and respect are taken in consideration.

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That side stations are organised and clean & tidy and a pleasant view form the guest.

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That the correct bill is presented without any mistakes in a clean folder and timely manner by a friendly and smiling staff.

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That Chinese tea is served in a proper way, fast and hot with complete condiments by friendly, smiling staff efficiently.

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That the soiled plates, cutleries and glasses are cleared in a timely and efficient manner, without too much noise and disturbance by friendly and smiling staff.

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That they are being served by friendly, efficient and smiley staff following the sequence and the Chinese custom of serving a Banquet lunch or dinner.

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That the food order is taken in a timely manner by friendly smiling staff and that the promotions or special of the day / restaurant are explained clearly and friendly.

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That the waiter/tress approaches the table quietly and with efficiency.

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That the drink order is taken within 5-10 minutes after being seated, that the order is taken accurate without mistakes.

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That the menu is handed to the guest within 5-10 minutes after being seated and that the menu specials and the not available item are explained.

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That the guest is seated in a timely manner, being assisted with the chair and on a ready table.

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That the restaurant is open on time, ready to receive the guests by friendly staff in clean and neat uniforms.

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That crepes are fresh and baked till perfection without being dry and light in colour.

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That bread rolls and other bread items are fresh and baked till perfection in the same morning.

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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Why is this task important for you and our guests?

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I expect the hotel to provide 24 hours security for me and my belongings with respect for my privacy. I also expect a range of services and facilities to be open which suit my personal requirements.

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I expect the hotel to provide a secure a safe environment for myself and my belongings with respect for my privacy.

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