I expect my room to be clean, functional and comfortable. I expect amenity supplies to be replenished daily. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.
I want carpet to be clean and soft when I walk on it with bare feet. Along the corridor, I expect working material properly positioned, so I can walk easily to my room.
I expect my room to be clean and to find things in a logical place. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.
I want to be greeted at the airport even if I did not reserve a hotel limousine. In cases where the hotel has just recently opened, I need to be informed of its location and assisted with giving the taxi driver directions and...
I expect a professional Hotel Airport Representative whom I can easily locate and who will help me with my luggage and show me to my hotel limousine in a speedy and polite manner.