It is important that the room service tray or trolley is removed from my room and the corridor shortly after I have finished my meal. I don’t expect trays or trolleys to be left in my room or lying in the corridor in front of my room...
It is important that I can see that towels are always folded the same way. This gives me confidence that towels are checked for cleanliness each day. It also assists with my routines – especially early in the morning.
It is important that employees take care of my Laundry. These are my personal belongings and I generally travel lightly so each piece of clothing is important. I want my laundry requests to be actioned quickly...
It can occasionally happen that I forget to open my Safe Deposit box when I am rushing my departure. In these instances I expect a hotel representative to contact me and ensure the safe return of my goods.
I like to wear polished shoes – I think they make a statement about a person. Usually I travel with minimal shoes – often only 2 pairs, so they need regular cleaning treatment. This is a service which is an added extra to 5 star hotels and I appreciate it
I expect all furniture to be clean as I am sitting on chairs, working at the desk and hanging my clothes in the wardrobe. I don’t expect to see dust in my room. I expect brass and metal surfaces to be polished leaving no fingerprints...
I expect my Bathroom to be clean as this should be a hygienic place in which I take bathe. I appreciate special amenities which I might not have at home to make my bath special such as scented oils and soaps and extra fluffy towels.
I expect my Bathroom to be clean as this is a hygienic place in which I use regularly. I appreciate special amenities such as scented soaps, fluffy towels and flowers which make me feel luxurious. I expect my toothbrush tumbler to be cleaned daily.
I expect my Bathroom to be cleaned as this is a hygienic place in which I take bath and shower. I appreciate the special amenities like scented soaps and extra fluffy towels which I don’t usually get at home.
I expect my room to be clean, functional and comfortable. I expect amenity supplies to be replenished daily. I also appreciate things which are not essential, but give enjoyment, convenience and pleasure during my stay.